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📞Contact Us
Whether you have questions about your order, proposals for cooperation or suggestions for improvement, we guarantee to respond within 24 hours!
1. Preferred Recommendation Channel
⚡️ Quickly resolve order issues → Log in to your account, go to [My Orders], select the problematic order, and click "Contact Customer Service"
II. Multi-Channel Contact Options
| Inquiry Type | Best Contact Method | Response Time | Languages |
|---|---|---|---|
| Order/Shipping Tracking | 📧 MuckelvaneyMazuo248@outlook.com | 1-3 hours | EN/CN |
| Returns/Refunds | 📧 MuckelvaneyMazuo248@outlook.com | Immediate | EN/CN |
| Wholesale/B2B Purchases | 📧 MuckelvaneyMazuo248@outlook.com | 24 hours | EN |
| Partnerships/Collaborations | 📧 MuckelvaneyMazuo248@outlook.com | 48 hours | EN |
| Privacy/Data Requests | 📧 MuckelvaneyMazuo248@outlook.com | Legal timeframe | EN |
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💡 Tips for Efficient Communication:
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Include Order # (Format: ORD-XXXX) for order inquiries
- Provide USPS Tracking # for shipping issues
3. Emergency Issue Handling
⚠️ Lost Packages/Severe Damage:
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Email immediately to qogwrqc4707@hotmail.com
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Subject line: 【Urgent】+ Order Number
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Attach: Package status screenshots + damage photos
✅ Dedicated team intervention within 6 business hours
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